What is a CID number and where do you find it?
A CID number is your Customer ID Number and every account's CID is unique. Whenever you need help with your account it's always best to refer to your CID number so our support team know exactly which account you're referring to. Your CID number is ...
How do I change my password?
If you ever need to change your account's password, these are the steps to follow: Go to the NewZapp login screen via www.newzapp.co.uk Click on the link that says "Forgotten your password? Click here to reset it" On the next screen, enter your ...
I can't login to my account!
If you are having trouble logging in to NewZapp it may be due to one of two things: 1) You may be using an incorrect username and/or password. If you are seeing this message on the login screen: Invalid username or password. Please check fields and ...
Is there a risk of me re-importing an email address that's unsubscribed from my list?
No, any unsubscribed addresses will not be allowed to be re-added into your account. If you look on the "Contacts" tab, under "Contact Import History & Status" you can click on "details" of each import. Here you can see how many were imported and it ...
Creating anchor links in an email
Making anchor links in an email can be helpful if you have lots of news items or a few very long ones, and you want to include an "In this issue" style index at the top. There are two stages to the process. But first of all we'd recommend writing ...