Can I look up who's unsubscribed from my list?

Can I look up who's unsubscribed from my list?

To find someone who has previously unsubscribed, you can search in your 'Contacts' dashboard



In the instance above, I'm searching all contacts, but if you wanted to search in a Group, the only thing step you need to do from this view is click into the Group from the left side.


To find someone who has unsubscribed, you will want to search for the email address



You may then see this screen.


Not to worry, that's because we're searching with the 'Status' Subscribers rather than Unsubscribes.



You'll now find your contact.


Top tip - even if you were to remove this contact from your Database, they can't be readded because NewZapp will recognise that they have previously unsubscribed.

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