NewZapp Communications

Email client support for anchor links

Not all email clients support anchor links, which means that if a subscriber is clicking your table of contents link or back to the top link they will not jump to the anchor point. This is nothing that NewZapp can control or force the email reader to adopt.

To support you in your decision to use anchoring in your emails such as for a table of contents or a back to the top of the email link we have populated a table of email readers.


Email Client
Support for anchor links
Gmail (Web)
YES
Gmail (Android app)
YES
Inbox by Gmail (Android app)
YES
Gmail (iOS app)
NO
Apple Mail (iOS)
NO
Yahoo! Mail (Web)
YES
Outlook.com (Web)
YES
Outlook (Android app)
NO
Outlook (desktop)
YES
Outlook for MAC
NO
Samsung email app (Android)
YES
Windows Mail (Windows 10)
YES

To find out how to create anchor links for your email campaigns please see this guide - Creating anchor links in an email​​​​

    • Related Articles

    • Animated GIF support - Email Client List

      Animated GIF's are great to use in an email to tell a story,  however, not all Email Clients will display more than the first frame of a GIF.  Desktop Clients Webmail Clients Mobile Clients Outlook 2000-2003 ✓ Gmail ✓ iOS Mail ✓ Outlook 2007-2019 ✘ G ...
    • Creating anchor links in an email

      Making anchor links in an email can be helpful if you have lots of news items or a few very long ones, and you want to include an "In this issue" style index at the top. There are two stages to the process. But first of all we'd recommend writing ...
    • Email Design

      What's an email design? An email design is a pre-built template that makes email creation quick and easy for you. Templates come in all sorts of styles and layouts, and contain a series of editable areas for you to click into and add text and image ...
    • URLs - Linking to a hosted SharePoint document in NewZapp

      There may be occasions where you need to link to a document (PDF/Word Doc/PowerPoint/ Excel file etc) which has been hosted on your SharePoint or intranet site. As these sites may have levels of access associated with the logged in user, it is ...
    • What's a bespoke template?

      A bespoke template is one that has been made for you specifically. It will have been designed to match your own style of branding and include drop zones for you to add content using the NewZapp Drag and Drop editor blocks and the Custom Blocks that ...