How to export your contacts

How to export your contacts

How to Export a list of Contacts

1. Go to the ‘Contacts’ section of your account
2. Ensure you're in the 'Groups' section, which you can check in Grey on the left handside.
3. You now have your list of Groups on the left hand side, if you go to 'All Contacts' which should be your first option.
4. You can either export all Contacts or a selection of Contacts, such as:
      a) A filtered list of Contacts (by means of using 'Status' to filter)
      b) A particular Group of Contacts
      c) A particular Data Pool, e.g. current Contacts, Unsubscribes or Hard Bounces
5. Select the Square on the left hand side of the Header 'Email Address', then select 'Select All' which should appear in a Grey Button. Click the 'Actions' button in Blue and then 'Export'.
6. Step 4: Download – If you choose to keep this modal open, you can click the ‘Download Contacts’ button once the export has completed. The download will be a .csv file and you can save it onto your computer in a location of your choice. The file name will be automatically generated.

Additional information…

Regardless of which option you select, the exported data will include details of whether a Contacts currently has a ‘Suppressed’ status.
If exporting a Data Pool of Unsubscribers or Unsubscribed Bounces, the exported data will also include details of ‘Date Unsubscribed’.
save it onto your computer in a location of your choice.

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