How to look up Contacts who have confirmed or not confirmed their subscription
Note
that: Asking a Contact to confirm their subscription should not be confused
with the Double Opt-in process which is for new Contacts who have signed up to
your NewZapp account via an online form. Confirmation of Double Opt-in happens
automatically as part of the online signup process. See: How to turn on the Double Opt-in email setting in your NewZapp Account.
NewZapp
enables you to include a confirmation link in any email campaign, which allows
existing Contacts the opportunity to confirm their wish to remain on your
mailing list. This method includes use of the the [confirm] tag and
instructions can be found in the following article:
Once you
have started sending emails with a confirm link, you can look up Contacts in
your account who have, or have not, clicked on it.
To do
this use the Search Filters:
- Go to the main Contacts
section
- Open the Groups sub section
- You can either search All Contacts,
or you can click to open a particular Group.
- Click to 'Show Search
Filters'
- Click on the 'Confirm' Data
Filter
- To filter for Contacts who
have clicked to confirm their subscription select 'Yes' from the dropdown,
or
To filter for Contacts who have not clicked to confirm their subscription
select 'No' from the dropdown - Click the tick icon to save
the Data Filter and loads search results.
- Search results will load at
the bottom of the screen in the data table.
- From here you have tools
available to 'Copy' (data to another group or a new group), 'Remove' (from
the account), 'Export' (as a .csv file), or apply 'Suppression'.
Using the 'Confirm' Data Filter in Contacts section
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