What IP address is NewZapp sending my campaigns from?

What IP address is NewZapp sending my campaigns from?

Unless you have a static IP address (which can be set up as part of the Platinum Domain pack), your campaigns will be sent through a series of IP addresses from our subnet. There is no guarantee that you will get the same address each time you send and it will fluctuate dependent on your position in the "league table". In short the league table is based on bounces, if you have a high bounce rate, you will dynamically move through the table; if you have a less than 1% bounce rate you will be placed on one of our higher reputation IP addresses.

You will be affected by other people on a dynamic IP address, things like blacklists or spam reporting will reduce your deliverability on that IP address. 

SPF and DMARC for an IP address
By having an SPF & DMARC record it will show that you are giving NewZapp, or any other email marketing software, permission to send mail on behalf of your domain, so should any spam filters look this up they will see we have permission to send using your domain. When setting up the SPF and DMARC for emails you will need to encompass the whole subnet. For instruction on setting these two protocols please click here


    • Related Articles

    • Dedicated Domain Solution Packages

      The Simple Mail Transfer Protocol (SMTP) permits any computer to send emails claiming to be from any source address. This is exploited by spammers who often use forged email addresses, making it more difficult to trace a message back to its sender, ...
    • Common email bounces and how to deal with them

      Bounced emails are unavoidable in email marketing, what matters is how you deal with them. In this article we look at the different bounce categories and what actions you should take if you get them. Hard and soft bounces To keep your subscriber list ...
    • Email Authentication

      What is Email Authentication Email authentication (or email validation) is the process used to verify the source and legitimacy of your email message. As you may have seen in news articles online, full authentication is vital for email delivery to ...
    • Sending Wizard Guide

      Once you have created your email and it is ready to send, the next steps are to proof it and then finally send, how exciting! Sending 1. Once you are happy with the email click on the ‘Next’ button located in the top right corner of your screen, this ...
    • NewZapp API

      The NewZapp API makes it easy for programmers to integrate many of NewZapp’s features into other applications. We've also put together a detailed guide for developers. This document outlines the structure of the NewZapp Web API. It contains a list of ...