GDPR
How to use Automation to send an email to imported Subscribers asking them to confirm their opt-in
NewZapp enables you send an email request for Double Opt-in when a new Subscriber signs up to your account via an online web form linked to your account. But what if you want to request confirmation of opt-in after importing data into your account ...
How to look up Contacts who have confirmed or not confirmed their subscription
Note that: Asking a Contact to confirm their subscription should not be confused with the Double Opt-in process which is for new Contacts who have signed up to your NewZapp account via an online form. Confirmation of Double Opt-in happens ...
How to use Automation to send an email to Subscribers who have re-confirmed
The title of this article is presuming you already know a lot, about a lot of processes, so here's a speed learning course to set you up if you're unsure about any aspect! Asking Subscribers to confirm their new online signup If you have an online ...
Double Opt-In FAQs
We know that managing all the settings in your account so that you follow best practice can be daunting, so we've drawn of a list of the most commonly asked questions: If the 'Double opt-in’ setting is set to 'ON' will all my new Subscribers have to ...
10 myths about the GDPR
If I haven’t sent a reconfirmation email to my subscribers I can’t send to them Myth! You can still send to your subscribers if you can stand behind one of the 6 lawful basis for processing data. Consent is the only way to meet the standards set by ...
How does NewZapp fit in the GDPR?
NewZapp Email Marketing is a Data Processor. We hold a copy of and process your Data Subjects. In a nutshell, we send your email marketing campaigns to your subscribers, got to love legal jargon! You are the Data Controller. You always have been, you ...
How to ask Contacts to re-confirm their subscription
This guide shows you the simple way that NewZapp enables you to add a confirmation link into any email campaign, allowing each Contact the opportunity to re-affirm their wish to remain on your mailing list. Note that this confirmation link does not ...
Popular Articles
What is a Customer ID number (CID) and where do you find it?
What is a CID? A Customer ID number (CID) is your accounts unique reference. Whenever you need help with your account your CID number allows our support team know exactly which account you're referring to and help you much quicker. Especially if you ...
What's Preview Text and how do I use the 'Johnson Box'?
What's the 'Johnson Box'? The Johnson Box is the preview text, this (sometimes referred to as pre-header text) is the very first line of real text in an email, which appears in the Inbox. It's a preview of the email's content. Which you can see ...
How do I change my password?
We cannot tell you, update or change your password. Because we do not know what it is! If you forget, lose or need to change your password, these are the steps to follow. Updating your password Go to the NewZapp login screen via my.newzapp.co.uk ...
I can't login to my account!
If you are having trouble logging in to NewZapp it may be due to one of two things: 1) You may be using an incorrect username and/or password. If you are seeing this message on the login screen: Invalid username or password. Please check fields and ...
Is there a risk of me re-importing an email address that's unsubscribed from my list?
No, any unsubscribed addresses will not be allowed to be re-added into your account. Once you have imported your new contacts, you can go to 'Import History', select the most recent import, and download the report. You'll then see which contacts have ...